Changing the Narrative Around Family, Friend & Neighbor Care

A national week-long campaign that made America’s largest — and most invisible — child care workforce visible to the public, the field, and policymakers.

Client

Home Grown

Scope

Campaign architecture, narrative & partner activation

Launch

Sept 7–12, 2025

Audience

5M caregivers, 11.5M children

Campaign at a glance

5M

Family, friend & neighbor caregivers

11.5M

Children receiving FFN care

7

Themed campaign days

EN + ES

Bilingual partner toolkit

Challenge

The Challenge

Over 5 million FFN caregivers — grandmothers, abuelitas, aunties, neighbors — provide care for 11.5 million U.S. children. Yet most don’t self-identify as caregivers, and they’re nearly absent from policy conversations.

  • Invisible audience: caregivers don’t identify with the category.
  • Infrastructure gap: advocacy was built for centers, not informal care.
  • Crisis framing: child care narrative defaulted to scarcity.
  • Under-represented: immigrant, DLL, rural, and BIPOC families absent.

The strategic shift

Recognition became the organizing idea: start with the caregivers families already know, then give partners a shared language and practical tools to amplify them.

Strategy

The Strategy

A distributed campaign architecture — one week, seven themed days, infinite local activations — designed around three pillars.

  • Reframe: anchor launch to Grandparents’ Day so audiences discover FFN through their own lived experience.
  • Recruit: turn partner orgs into amplifiers with day-by-day themes aligned to their missions.
  • Equip: bilingual (EN/ES) digital toolkit makes activation friction-free.

Outcomes

What the campaign built

  • Coalition: connected national bodies including NBCDI, NAFCC, Sesame Workshop and SEIU with state CCR&Rs and community organizations in one campaign structure.
  • Partner distribution: gave every cosponsor a bilingual, day-by-day activation system they could carry into their own channels.
  • Engagement: the “Supporting FFN Care in Uncertain Times” webinar created an on-ramp for partners and a resource that continues to draw traffic.
  • Long-term value: established FFN Appreciation Week as an annual calendar fixture; partners began planning the next year before the 2025 campaign closed.

Strategic Takeaways

What carries forward

Cultural anchoring

Launch on a day audiences already pay attention to. Grandparents’ Day was the doorway into an unfamiliar policy category.

Coalition = distribution

A bilingual toolkit converted partners into a self-amplifying network. Ask: what can our partners say with us?

Build for repeatability

Every asset was built to compound. Year One created infrastructure, not just a moment.

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